Futures clients
The NanoTrader trading platform
| Install NanoTrader Free and NanoTrader Full |
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| NanoTrader Free: Quick start I Manual I Videos |
| NanoTrader Full: Quick start I Manual I Videos I Manual backtesting I Manual programming I Videos programming |
| Free NanoTrader Demo |
| Start Web Version I Manual |
| App Android I Manual |
| App iPhone I Manual |
| App iPad I Manual |
| CQG futures symbols |
Other platforms available: ATAS, Volfix, Sierra Charts, NinjaTrader...
Temporary information
| Clients of the Luxembourg office: As previously communicated our company has now replaced some of its banking relationships. You are kindly requested to no longer transfer to ING Luxemburg. This message acts as final confirmation and replaces the intended e-mail communication. |
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Information
Account reporting
Each morning you receive a detailed account statement via e-mail. Read these statements carefully.
- The "How to read your statements" guide explains how to interpret all numbers.
In addition, on your trading platform, you can find all transactions of the last 5 days. It is a good habit to compare both statements. Inform our support desk immediately should you notice a discrepancy between the platform statements and the e-mail statements.
Transfer form
Click here to download the transfer form.
Document changes
Click here
for the most recent document changes.
System maintenance
Please be aware of a potential maintenance window from Friday 22:00 until Sunday 22:00. During this time the Demo and/or the Live system may not be available. The precise time and the duration of the maintenance are not known in advance and can vary.
Release card – Removes margin sanctions
The majority of traders are prudent and respect the intraday and overnight margin rules. Repetitive non-respect of the margin rules leads to an imposition of higher margin requirements either temporarily or permanently. Within limits it is possible to buy a release card. Purchase of a release card allows for immediate removal of the higher margin requirements.
Purchase for € 147.73 incl. VAT